It’s 3:16 p.m. and James “Shugs” Stroud is simultaneously logging the time a deputy has gone back in to service, checking the details of a vehicle registration for another deputy on a traffic stop and taking notes from a caller who wants a previous complaint dismissed. A minute later he answers a 911 call from a 62-year-old woman who’s in a lot of pain and can’t make it to the … [Read more...] about Celebrating dispatchers: ‘We’re the people you talk to and never see’